Every few months someone in the industry asks the same question: “ Can we just use a drone to scout properties or even serve papers? ” It sounds efficient. Fly over the house, confirm occupancy, drop the papers, maybe save a trip and personal interaction. But the reality is a lot less exciting and a lot more legal. First, the basics. In the U.S., you’re generally allowed to fly a drone over private property as long as you follow Federal Aviation Administration rules. Homeowne

There is a long-standing belief in the process service industry that the best time to catch someone at home is in the evening. On paper, it makes sense because most people work during the day, so they should be home after six, right? That logic might have held up twenty years ago, but things have changed. Between remote work, shifting lifestyles, and how people respond to strangers at their door, evening service is not always the golden window it used to be. Some technology c

Technology has been replacing people for so long now that no one even raises an eyebrow when it happens anymore. Even though the demand...