There is a long-standing belief in the process service industry that the best time to catch someone at home is in the evening. On paper, it makes sense because most people work during the day, so they should be home after six, right? That logic might have held up twenty years ago, but things have changed. Between remote work, shifting lifestyles, and how people respond to strangers at their door, evening service is not always the golden window it used to be. Some technology c

Artificial intelligence is starting to touch every corner of the legal-support industry, and process service is no different. I’ve been paying close attention to how it’s developing, not because I’m worried it’ll replace us, but because it’s already changing how we do business. AI is helping process servers and investigators work smarter. It can pull together public records, social media posts, and address histories to locate someone faster than traditional skip tracing ever

Process service isn’t just about handing someone a stack of papers. It’s about responsibility, accuracy, and respect for the legal process. Every serve represents someone’s right to due process, and that’s not something I take lightly. I’ve learned that patience and persistence matter just as much as timing and documentation. Gates will be locked. People will avoid you. Addresses will be wrong. But when you do this work with integrity and attention to detail, you help keep th

On July 23, 2025 , Theo Von sat down with Sam Altman, CEO of OpenAI, on This Past Weekend  (#599). Among the many topics they covered,...

Go to 1:53 Most serves are straightforward, but as the video shows, emotions can run high when someone is confronted with legal papers....